We are offering two new services:  professional mediation and facilitated dialogue.

Both services are aimed at encouraging clients’ concerns to be addressed in imaginative and restorative ways.

We have introduced these services because people do not always find formal complaints processes to be restorative.  In some circumstances we believe that understanding and dialogue may produce outcomes that are better suited to a client’s individual needs.

In our experience, the earlier a dispute is tackled the better the chances of a resolution.  We therefore encourage professionals, clients or third parties to contact us for a free discussion.