Terms and Conditions/Cancellation

 

All course bookings are subject to the following terms.

For three-day courses

  1. A cancellation fee of £100 is made for administration costs for cancellations made fourteen (14) or more days prior to the training date, with the remainder of the course cost being refunded.

  2. Registrants who cancel less than fourteen (14) days prior to the scheduled training date will be charged 100% of the course fees.

  3. Non-attendance without notice incurs the full fee, except in circumstances of exceptional difficulty.

For one-day courses

  1. A cancellation fee of £25 is made for administration costs for cancellations made fourteen (14) or more days prior to the training date, with the remainder of the course cost being refunded.

  2. Registrants who cancel less than fourteen (14) days prior to the scheduled training date will be charged 100% of the course fees.

  3. In either case, the booking can be transferred to a future course, at an additional charge of £25 for administration costs. This must be within one year of the original course.

  4. Non-attendance without notice incurs the full fee.

Please note that CfBS reserves the right to cancel courses due to low registrations, or for any other reason. In that event course fees may be transferred to another course on a mutually convenient date without charge or will be returned in full and no other financial obligation will be accepted.  Should cancellation become necessary, CfBS will notify registrants wherever possible at least one week prior to the start date.

In exceptional circumstances a booking may be transferred to a third party at which time an administration charge (between £25 and £250, depending on the course cost and other factors) will be incurred.

In some circumstances cancelled places incurring a fee can be transferred to a future course, subject to availability.